{"id":1004755249,"date":"2025-05-01T06:32:19","date_gmt":"2025-05-01T14:32:19","guid":{"rendered":"https:\/\/www.commercialsearch.com\/news\/?p=1004755249"},"modified":"2025-05-06T02:42:28","modified_gmt":"2025-05-06T10:42:28","slug":"2025s-the-year-for-cre-modernization","status":"publish","type":"post","link":"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/","title":{"rendered":"2025&#8217;s the Year for CRE Modernization"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"1004755255\" data-permalink=\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/abstract-technology-image-with-man-using-vr-environment-2\/\" data-orig-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376.jpg\" data-orig-size=\"1200,548\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;Getty Images&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;Abstract technology image with man using VR environment. This is entirely 3D generated image.&quot;,&quot;created_timestamp&quot;:&quot;1589932800&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;Abstract technology image with man using VR environment&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"iStock-1226082376\" data-image-description=\"&lt;p&gt;Image purchased for CDO Stack of May 2025&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Image by gremlin\/iStockphoto.com&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376.jpg?w=1024\" height=\"468\" width=\"1024\" src=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376.jpg?w=1024\" alt=\"Abstract technology image with man using VR environment. This is entirely 3D generated image.\" class=\"wp-image-1004755255\" srcset=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376.jpg 1200w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376.jpg?resize=300,137 300w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376.jpg?resize=768,351 768w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376.jpg?resize=1024,468 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image by gremlin\/iStockphoto.com<\/figcaption><\/figure>\n\n\n\n<p class=\"has-drop-cap\">2025 may be the year to \u201cmodernize\u201d some older platforms that are core to running a commercial real estate business. Some early signals showed up in the last quarter of \u201924, but I was surprised and delighted by the number of clients who reached out in the first weeks of the new year, wanting to talk about platforms that have been around well beyond their \u201csell by\u201d date. To be fair, some version of this happens at the beginning of every year (remember, I\u2019ve been at this for a few decades, and experience has helped me spot some patterns in the way commercial real estate organizations behave). I find that the break at the end of the year gives digital and business leaders the chance to take a step back from the urgency of the day, think about their business and come back refreshed and fired up about improving something. I love the conversations that inevitably happen in January.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-fl-body-text-color has-text-color has-background wp-element-button\" href=\"https:\/\/mydigitalpublication.com\/publication\/?i=845591\" style=\"background-color:#1bb1ae\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>READ THE MAGAZINE<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a096478d2037&quot;}\" data-wp-interactive=\"core\/image\" class=\"alignright size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"620\" data-attachment-id=\"1004311820\" data-permalink=\"https:\/\/www.commercialsearch.com\/news\/how-to-take-your-cre-data-to-the-bank\/john_dangelo\/\" data-orig-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg\" data-orig-size=\"800,620\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;NIKON D3&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1537782719&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;70&quot;,&quot;iso&quot;:&quot;500&quot;,&quot;shutter_speed&quot;:&quot;0.00625&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"John_DAngelo\" data-image-description=\"&lt;p&gt;John D&#8217;Angelo&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;CDO Stack: Smarter Buildings Can Be More Sustainable&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?w=800\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?w=800\" alt=\"John D'Angelo\" class=\"wp-image-1004311820\" style=\"width:400px\" srcset=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg 800w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?resize=300,233 300w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?resize=768,595 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">John D&#8217;Angelo<\/figcaption><\/figure><\/div>\n\n\n<p>This year, the tone has been different. Several of these conversations have been about making big changes to ways of working and the tools and technologies that underpin core operations of client businesses. That in and of itself wasn\u2019t that different; it\u2019s thematic. What was different was the appetite to do something very different, to do whatever it takes to get it right and to look outside of the industry for solutions that should be adapted to our industry. The question wasn\u2019t: \u201cWhat are other real estate companies doing?\u201d This time, it was: \u201cWhat are the best examples of modernizing operations from across your client base, and how can we do something like that?\u201d The conversations weren\u2019t about making incremental change to the way we\u2019ve always done it. Rather, they were about what it would look like if we tore it down and rebuilt it.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-text-color has-link-color wp-elements-c8ac9653905944cc3b939866e241f07b is-layout-flow wp-block-quote-is-layout-flow\" style=\"color:#3d5360\">\n<p><strong>The conversations weren\u2019t about making incremental change to the way we\u2019ve always done it. Rather, they were about what it would look like if we tore it down and rebuilt it.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>I\u2019ve long said that this is the right way of thinking for many organizations that have evolved their operations and supporting systems over multiple decades, several of which have been in place since big shoulder pads and pastel colors were the height of fashion. The way we\u2019re approaching these engagements, with leaders who have a deep interest in understanding what\u2019s possible and no interest in preserving how it\u2019s always been done, is truly invigorating. I can honestly tell you that the exciting thing is about pushing these companies forward and creating a new way of working. In all instances, the value that\u2019s created will outweigh the investment being made.<\/p>\n\n\n\n<p>In each case, what we\u2019re designing will help change the nature of the work that people perform; improve transparency in revenue and risk; and put information in the hands of executives to make better, quicker and more informed decisions that are core to the business. Decision-makers will have information much more quickly than had previously been the case, and core operations will likely be less expensive. We\u2019re doing this by employing common themes of straight-through processing (information gets entered at the beginning and flows through different functions without ever having to be input again); generative and agentic <a href=\"https:\/\/www.commercialsearch.com\/news\/cpe-special-report-whats-next-for-ai-in-property-management\/\">artificial intelligence<\/a>; and different sourcing strategies that get noncore routine operations out of the enterprise.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-text-color has-link-color wp-elements-fd32388459e445420ff2b1452227f0f6 is-layout-flow wp-block-quote-is-layout-flow\" style=\"color:#3d5360\">\n<p><strong>\nIf you\u2019re entrenched in decades-old systems and ways of thinking, you might soon find that your peers aren\u2019t.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>I have to confess that I\u2019ve become a little tired of the words \u201ctransformation\u201d and \u201cdigitization.\u201d I\u2019ve taken to calling these efforts \u201cmodernization\u201d which, in my opinion, seems more descriptive and evergreen. It can apply not only to tools and technologies but also to ways of working and thinking. It can also be applied to the skill set and mindset of the workforce, not just the people manning the processes but also those in key positions making critical business decisions. If you\u2019re entrenched in decades-old systems and ways of thinking, you might soon find that your peers aren\u2019t.<\/p>\n\n\n\n<p><a href=\"mailto:johndangelo@deloitte.com\"><em>John D\u2019Angelo<\/em><\/a><em>&nbsp;is a managing director with Deloitte Services LP and the real estate solutions leader, designing solutions to address client challenges and push the industry forward. With over 30 years of experience as a management consultant to the global real estate industry, John has helped some of the biggest names in real estate leverage technology and use data to optimize and transform their operations.<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center has-background\" style=\"background-color:#16a19a33\"><em><strong><a href=\"https:\/\/mydigitalpublication.com\/publication\/?i=845591\">Read the May 2025 issue of CPE.<\/a><\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The industry&#8217;s moving beyond incremental changes to full platform rebuilds, according to Deloitte\u2019s John D\u2019Angelo.<\/p>\n","protected":false},"author":1119,"featured_media":1004755254,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[39191,1521,21787],"tags":[32782],"class_list":["post-1004755249","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rc-cfo-corner","category-digital","category-technology","tag-deloitte"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2025&#039;s the Year for CRE Modernization - Commercial Property Executive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2025&#039;s the Year for CRE Modernization\" \/>\n<meta property=\"og:description\" content=\"The industry&#039;s moving beyond incremental changes to full platform rebuilds, according to Deloitte\u2019s John D\u2019Angelo.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/\" \/>\n<meta property=\"og:site_name\" content=\"Commercial Property Executive\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CPExecutive\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-01T14:32:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-06T10:42:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376-featured.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"John D&#039;Angelo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cpexecutive\" \/>\n<meta name=\"twitter:site\" content=\"@cpexecutive\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/\",\"url\":\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/\",\"name\":\"2025's the Year for CRE Modernization - Commercial Property Executive\",\"isPartOf\":{\"@id\":\"https:\/\/www.commercialsearch.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376-featured.jpg\",\"datePublished\":\"2025-05-01T14:32:19+00:00\",\"dateModified\":\"2025-05-06T10:42:28+00:00\",\"author\":{\"@id\":\"https:\/\/www.commercialsearch.com\/news\/#\/schema\/person\/64705160706d96e1f3ff327abfd8fb13\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.commercialsearch.com\/news\/2025s-the-year-for-cre-modernization\/#primaryimage\",\"url\":\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376-featured.jpg\",\"contentUrl\":\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2025\/04\/iStock-1226082376-featured.jpg\",\"width\":1200,\"height\":900,\"caption\":\"CDO Stack. 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