{"id":1004707682,"date":"2024-04-03T04:44:59","date_gmt":"2024-04-03T12:44:59","guid":{"rendered":"https:\/\/www.commercialsearch.com\/news\/?p=1004707682"},"modified":"2024-10-01T00:52:24","modified_gmt":"2024-10-01T08:52:24","slug":"the-cdo-stack-generative-ai-is-coming-for-your-tech-roadmap","status":"publish","type":"post","link":"https:\/\/www.commercialsearch.com\/news\/the-cdo-stack-generative-ai-is-coming-for-your-tech-roadmap\/","title":{"rendered":"The CDO Stack: Generative AI Is Coming for Your Tech Roadmap"},"content":{"rendered":"\n<p>Hopefully, you already have a technology road map that lays out what needs to be done and when, both to keep things running smoothly and to boost your organization&#8217;s tech capabilities. It probably reviews the sort of team you\u2019re going to need to support the roadmap, when new skill sets are going to be required and the likely financial investments needed for its success.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-fl-body-text-color has-text-color has-background wp-element-button\" href=\"https:\/\/mydigitalpublication.com\/publication\/?i=819261\" style=\"background-color:#1bb1ae\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>READ THE DIGEST<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p>I don\u2019t mean to be sensational, but if your roadmap is much more than a year old, you might want to toss it into a shredder. Why should you toss it? I\u2019m sure plenty of thought and effort went into developing it, however, if it was last updated or created in 2022 or earlier, it might not fully reflect the rapid changes happening in the technology world. It\u2019s been exactly a year since I first wrote about generative artificial intelligence, and the October \u201923 column offered a deeper dive. I wrote about what the technology is, why you should care, some example applications in the industry and why getting your act together around data matters (in the context of AI). In this column, I\u2019d like to talk about some leading practices that we\u2019re seeing emerge relative to applied AI generally and to generative AI, specifically.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"1004707691\" data-permalink=\"https:\/\/www.commercialsearch.com\/news\/the-cdo-stack-generative-ai-is-coming-for-your-tech-roadmap\/woman-looking-for-at-way-to-escape-maze-2\/\" data-orig-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2024\/03\/iStock-1420679447-image-by-mikkelwilliam.jpg\" data-orig-size=\"1200,675\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;Getty Images&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;Woman stands in the middle of dark maze. Lights guide the way for her. Concept of standing in front of a challenge and finding the right solution to move on.&quot;,&quot;created_timestamp&quot;:&quot;1662163200&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;Woman looking for at way to escape maze&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"iStock-1420679447 image by mikkelwilliam\" data-image-description=\"&lt;p&gt;Image by mikkelwilliam\/istockphoto.com&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Image by mikkelwilliam\/istockphoto.com&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2024\/03\/iStock-1420679447-image-by-mikkelwilliam.jpg?w=1024\" height=\"576\" width=\"1024\" src=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2024\/03\/iStock-1420679447-image-by-mikkelwilliam.jpg?w=1024\" alt=\"Image by mikkelwilliam\/istockphoto.com\" class=\"wp-image-1004707691\" srcset=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2024\/03\/iStock-1420679447-image-by-mikkelwilliam.jpg 1200w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2024\/03\/iStock-1420679447-image-by-mikkelwilliam.jpg?resize=300,169 300w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2024\/03\/iStock-1420679447-image-by-mikkelwilliam.jpg?resize=768,432 768w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2024\/03\/iStock-1420679447-image-by-mikkelwilliam.jpg?resize=1024,576 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Image by mikkelwilliam\/istockphoto.com<\/figcaption><\/figure>\n\n\n\n<p>First, why does 2022 matter? It might seem surprising, but it\u2019s only been since late in 2022 that generative AI entered most of our vocabularies. And yes, in the intervening roughly year-and-a-half, use of generative AI tools, investment in new solutions, and actual applications have proliferated. As I\u2019ve said previously and continue to experience in conversations with clients, one great benefit of GenAI capturing the imagination of the executive suite and boardrooms of our clients is that it has brought the entire spectrum of AI applicability into sharp focus. My point is that it just hasn\u2019t been that long, but it has caused and continues to cause a number of conversations that start with the CEO or board asking, \u201cWhat are we doing?\u201d or \u201cWhat <em>should<\/em> we be doing?\u201d with AI with conversations focusing on competitive threats and risks. And almost nobody is concerned about the pedantry of predictive analytics or machine learning being different forms of AI from generative AI.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a24852a1379e&quot;}\" data-wp-interactive=\"core\/image\" class=\"alignright size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"620\" data-attachment-id=\"1004311820\" data-permalink=\"https:\/\/www.commercialsearch.com\/news\/how-to-take-your-cre-data-to-the-bank\/john_dangelo\/\" data-orig-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg\" data-orig-size=\"800,620\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;NIKON D3&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1537782719&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;70&quot;,&quot;iso&quot;:&quot;500&quot;,&quot;shutter_speed&quot;:&quot;0.00625&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"John_DAngelo\" data-image-description=\"&lt;p&gt;John D&#8217;Angelo&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;CDO Stack: Smarter Buildings Can Be More Sustainable&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?w=800\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?w=800\" alt=\"John D'Angelo\" class=\"wp-image-1004311820\" style=\"width:400px\" srcset=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg 800w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?resize=300,233 300w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2019\/03\/John_DAngelo.jpg?resize=768,595 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">John D&#8217;Angelo<\/figcaption><\/figure><\/div>\n\n\n<p>Now, back to that roadmap of yours and thoughts about other emerging associated best practices. We\u2019re increasingly being asked by clients to help develop generative AI or AI roadmaps. In doing this work, we\u2019re being deliberate about helping our clients explore the art of the possible for existing tools and solutions and how those apply to our clients\u2019 business, both in a general way (think productivity tools) and in industry-specific ways (think document drafting and tenant interaction). What\u2019s exciting or compelling to me is that these conversations are causing our clients to think not just about how work gets done today, but also to re-imagine how that work could be done in the future (last month\u2019s column dealt with working smarter). &nbsp;<\/p>\n\n\n\n<p>What has occurred to me through this process is that this business-centric view is causing our clients to ask questions that aren\u2019t often asked as clearly with a technology-centric view. And it\u2019s because of this that I\u2019m finding the generative AI roadmap to complement and challenge the overall technology roadmap. You see, thinking about \u201cwhat if\u201d has helped companies understand value and prioritize technology investments in the context of how the business could operate differently. And the \u201cwhat if\u201d question has not just been about doing work differently that\u2019s always been done (although there\u2019s certainly some of that), it\u2019s also about incorporating capabilities that weren\u2019t previously possible or practical, but now are.<\/p>\n\n\n\n<p>If your roadmap, which is meant to guide the future of your application landscape, technology investments, resources and required skill sets doesn\u2019t incorporate applications of AI and generative AI, it\u2019s likely now either obsolete or incomplete. And if you haven\u2019t been through the exercise, it\u2019s an important time to work with business leaders to imagine a different business that\u2019s enabled by new technologies and capabilities.<\/p>\n\n\n\n<p><a href=\"mailto:johndangelo@deloitte.com\"><em>John D\u2019Angelo<\/em><\/a><em> is a managing director with Deloitte Consulting LLP and the real estate solutions leader, designing solutions to address client challenges and push the industry forward. With over 30 years of experience as a management consultant to the global real estate industry, John has helped some of the biggest names in real estate leverage technology and use data to optimize and transform their operations.<\/em><\/p>\n\n\n\n<p><em><a href=\"https:\/\/mydigitalpublication.com\/publication\/?i=819261\" target=\"_blank\" rel=\"noreferrer noopener\">Read the April 2024 issue of CPE.<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This predictive tool opens a new realm of possibilities for CRE firms looking to reimagine existing solutions, according to Deloitte\u2019s John D\u2019Angelo.<\/p>\n","protected":false},"author":1119,"featured_media":1004707689,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[39191,1521,51037],"tags":[32782],"class_list":["post-1004707682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rc-cfo-corner","category-digital","category-trends","tag-deloitte"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - 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