{"id":1004422738,"date":"2020-04-30T21:32:32","date_gmt":"2020-05-01T05:32:32","guid":{"rendered":"https:\/\/www.commercialsearch.com\/news\/?p=1004422738"},"modified":"2020-05-04T07:03:55","modified_gmt":"2020-05-04T15:03:55","slug":"no-hands-restaurateurs-plan-for-increased-safety","status":"publish","type":"post","link":"https:\/\/www.commercialsearch.com\/news\/no-hands-restaurateurs-plan-for-increased-safety\/","title":{"rendered":"No Hands! Restaurateurs Plan for Increased Safety"},"content":{"rendered":"

Whether by mandate or by choice, restaurants across the U.S. have adapted their businesses for safer operation during the coronavirus pandemic. For starters, most have eliminated the dine-in option to focus strictly on a takeout and delivery platform. But many are also exploring how they will accommodate what they predict will be stiffer safety guidelines going forward.<\/p>\n

READ THE DIGEST<\/a><\/p>\n

\u201cWe are seeing restaurants now evaluating costs associated with creating a hands-free environment as a result of COVID-19, knowing their customers will want to know what safety measures are in place,\u201d said Anjee Solanki, national director of retail services with Colliers International. <\/em><\/p>\n

\"\"<\/a>

The Flow-Thru Locker Solution is designed to make self-service automation available to a variety of chain-store layouts, providing standalone and built-in configurations. Image courtesy of Apex Order Pick-Up Technologies<\/em><\/p><\/div>\n

The framework for a hands-free environment already exists in the form of frictionless commerce\u2014a method of integrating data, technology and devices to provide a seamless retail experience. Cashierless checkout stations are a prime example. However, there are a bevy of newer self-service technologies that\u2014post-coronavirus\u2014may find a greater audience in quick-service restaurants.<\/p>\n

Take, for example, the automated locker station. Products like Apex Order Pick-Up Technologies\u2019 Flow-Thru Locker Solution not only help expedite the QSR experience but they alleviate face-to-face interaction and reduce the number of times food is handled.<\/p>\n

The number of QSRs considering adding ordering kiosks to their sites was on the rise in the U.S. even before the coronavirus, according to Tillster. Their 2019 Tillster Self-Service Kiosk Index report found that more than 65 percent of QSR customers would be more willing to patronize a restaurant if self-service kiosks were available.<\/p>\n

While the technology exists to transform QSRs into autonomous destinations, it remains to be seen if the pandemic-induced changes will become the new normal. “Retail is largely driven by consumer behavior. So, short of government-mandated changes, I don\u2019t expect many of the current changes we\u2019re seeing are going to stick,”<\/em> said Scott Truitt, brand strategist with Truitt Brand Design.<\/p>\n

\n

Sector Insights rotates among office\/medical office, industrial, retail, multifamily, self storage and hotel\/hospitality.<\/em><\/p>\n

Read the May 2020 issue of CPE.<\/em><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

QSRs, in particular, are looking to new technologies that minimize touches and personal interactions.<\/p>\n","protected":false},"author":969,"featured_media":1004422756,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1521,21749],"tags":[],"class_list":["post-1004422738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital","category-retail"],"acf":[],"yoast_head":"\nNo Hands! 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