{"id":1004170451,"date":"2017-03-28T07:47:57","date_gmt":"2017-03-28T15:47:57","guid":{"rendered":"https:\/\/www.commercialsearch.com\/news\/?p=1004170451"},"modified":"2022-12-08T07:36:54","modified_gmt":"2022-12-08T15:36:54","slug":"hilton-appoints-first-chief-customer-officer","status":"publish","type":"post","link":"https:\/\/www.commercialsearch.com\/news\/hilton-appoints-first-chief-customer-officer\/","title":{"rendered":"Hilton Appoints First Chief Customer Officer"},"content":{"rendered":"<div id=\"attachment_1004170457\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2017\/03\/Jonathan-Witter.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1004170457\" data-attachment-id=\"1004170457\" data-permalink=\"https:\/\/www.commercialsearch.com\/news\/hilton-appoints-first-chief-customer-officer\/jonathan-witter\/\" data-orig-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2017\/03\/Jonathan-Witter.jpg\" data-orig-size=\"343,344\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Jonathan Witter, chief customer officer, Hilton\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Jonathan Witter, chief customer officer, Hilton&lt;\/p&gt;\n\" data-large-file=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2017\/03\/Jonathan-Witter.jpg?w=343\" class=\"wp-image-1004170457 size-medium\" src=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2017\/03\/Jonathan-Witter.jpg\" alt=\"Jonathan Witter, chief customer officer, Hilton\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2017\/03\/Jonathan-Witter.jpg 343w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2017\/03\/Jonathan-Witter.jpg?resize=150,150 150w, https:\/\/www.commercialsearch.com\/news\/wp-content\/uploads\/sites\/46\/2017\/03\/Jonathan-Witter.jpg?resize=300,300 300w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1004170457\" class=\"wp-caption-text\">Jonathan Witter, chief customer officer, Hilton<\/p><\/div>\n<p><strong>McLean, Va.<\/strong>\u2014Hilton has named Jonathan Witter as chief customer officer, a new position that oversees the company&#8217;s Global Brands, Marketing, Loyalty &amp; Partnerships, IT and Strategy teams. He will report to Christopher Nassetta, president &amp; CEO of Hilton, and serve as a member of the executive committee.<\/p>\n<p>Before joining Hilton, Witter most recently held the position of president of Retail &amp; Direct Banking at Capital One Financial Corp. Previous to that, he was president &amp; COO at Morgan Stanley Private Bank, executive vice president &amp; head of General Bank Distribution at Wachovia Corp. and worked in consulting for McKinsey &amp; Co. and Deloitte &amp; Touche.<\/p>\n<p>\u201cJon has built an incredibly strong reputation throughout his career for constantly driving innovation, being a deeply strategic thinker and keeping the customer front and center at all times,\u201d said Nassetta, in prepared remarks. \u201cHe will be integral to ensuring that at every stage of our customers\u2019 journey, from the time they start planning a trip to when they arrive back home, we exceed their expectations at every turn.\u201d<\/p>\n<p><em>Image courtesy of Hilton<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Witter will oversee the company&#8217;s Global Brands, Marketing, Loyalty &amp; Partnerships, IT and Strategy teams. <\/p>\n","protected":false},"author":746,"featured_media":1004170457,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21751,11,21742,21744,1615],"tags":[33362,32805,34661],"class_list":["post-1004170451","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotel","category-midatlantic","category-latest","category-people","category-washington-dc","tag-christopher-nassetta","tag-hilton","tag-jonathan-witter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hilton Appoints First Chief Customer Officer - Commercial Property Executive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.commercialsearch.com\/news\/hilton-appoints-first-chief-customer-officer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hilton Appoints First Chief Customer Officer\" \/>\n<meta property=\"og:description\" content=\"Witter will oversee the company&#039;s Global Brands, Marketing, Loyalty &amp; 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