Browse Tag: macys

Citing Holiday Doldrums, Macy’s Closes 40 Stores

The exterior of a Macy's department store in d...

As the Cincinnati-based retailer suggested it would back in September, Macy’s has announced the closure of 40 stores across the US.  Citing a series of “cost-efficiency and process improvement measures” to be implemented 1Q 2016, the retailer aims by 2018 to ultimately save $500 million in selling, general and administrative expenses (SG&A) with the closures.  The move will lay off over 2,700 employees by my count and affects 4.4% of the company’s portfolio of stores.

Continue Reading

Automated Kiosks: The Retail Floor Space Game-Changer

Large format vending machineLocalism alert: While shopping at the downtown Chicago Macy’s the other week, I noticed a small line of customers queued up in a corner of the store.  The line led not to a counter and a salesperson but to an automated kiosk for a skin care product.

Maybe I’m not the most dedicated shopper, but I had never seen anything resembling a large vending machine in a top-end retail store before.  I was curious, so I came back to Macy’s a few days later to take another look.  Same line – if anything, it was longer.   Ladies and men were feeding credit cards into the machine – more like an automated booth –  and watching branded video displays on skin care as the machine dispensed packages of product.

Continue Reading